22-03-2017:

ATTENTION:  ALL KEY ACCOUNT MANAGERS - COASTAL REGIONS

The Supplier Portal Training is mandatory to attend in order to obtain access to the functionality.

TRAINING DATES IN COASTAL REGIONS:

  • KZN          :       27 - 28 March
  • PE            :       29 - 30 March
  • W. CAPE :       03 - 04 April

email Meena  - mjugadoe@pnp.co.za to secure your booking or supplierportalhelpdesk@pnp.co.za

 


09-03-2017:

 


12-10-2015:

Pick n Pay Supplier Portal email addresses update:

We’re continuously adding more functionality to the portal to enable suppliers to run their business more efficiently within Pick n Pay. Below is a summary of what’s currently available on the portal and how best to use it.

Invoice exceptions:

If you are sending us electronic invoices, we perform purchase order / invoice validation and send discrepancies back to the portal. Last Monday we’ve updated the feed to the portal with even more fields to assist with resolving any issues. Suppliers should have a daily business process in place to check these errors and workflow them into their different departments.

Email queries in this regard to e-trade@pnp.co.za

Request Article De-list:

This should be used regularly to de-list old / incorrect articles. It will ensure that we order the correct articles and will also improve your strike rate.

Email escalations to ArticleMaintenance@pnp.co.za

Request Article Master Data:

This should be used regularly to ensure articles information is correct. This will improve various elements across the whole supply chain.

Email escalations to ArticleMaintenance@pnp.co.za

Request Article Cost Price:

This should be used regularly to ensure all prices / deals are correct. Suppliers should check that price changes / deals were captured correctly before the start date. In other words have a final step in your price change process to ensure the price in your system is aligned with the Pick n Pay price in SAP. This will prevent invoices from being parked and reduce financial admin / queries. Please contact your buyer to resolve any discrepancies.

Sales data:

Useful to manage sales per store.

Email queries in this regard to e-trade@pnp.co.za

Order/Invoice reconciliation:

Only applicable to suppliers sending us electronic invoices. This report will give you the underlying detail of your strike rate. Currently we have 4 reports:

  • Ordered – no invoice (assuming no delivery)

  • Dropped lines

  • Partial delivery

  • Invoiced – not ordered 

Suppliers should have a regular business process in place to analyse this report and action any issues. Please use the report according to your delivery cycle. It’s best to run the report for a period older than 2 weeks from current date.

Order day / Delivery day:

Use this report to check your order and delivery day per store.

Inventory:

We’re in the process of finalizing our testing. This will instantly give you inventory information for all articles for all stores including DC’s. This will help greatly to improve article availability per store – especially on your top lines. Suppliers should have a regular business process in place to investigate low / zero stock. This will only be available to suppliers sending us electronic invoices.

Available soon…

We’re in the final phase of developing the Advanced Shipping Notice (ASN) message. We’re aiming to have it available from 2016. This can substantially improve your truck turnaround time.